Impulse or Considered Purchases – Which should be the focus of mobile marketing?

September 14th, 2009 by Gib Bassett

It’s great when you read two different articles on consecutive days that appear to contradict one another, as was the case today when I saw this article on MobileMarketer.com about a study suggesting marketers develop mobile plans around impulse purchases more so than considered ones. This quote brought home the point: 

“For mobile marketers, focusing on marketing for impulse purchases would be a better hook than a considered purchase,” she said. “Offers that have an instant impact appear to resonate with smartphone owners.”

Yesterday I blogged about an article on DM News, featuring an interview with a retail executive who strongly suggested that considered purchases be the focus of mobile efforts within the retail and other sectors:

“…every purchase is now a considered purchase. Across all economic strata, people are far more conscious of what they’re buying.”

While this makes for great blogging material, for marketers the situation is less good. What marketers need is not contradictory or confusing directions from supposed experts, instead they crave proven prescriptions for using mobile to achieve their goals, be it increased sales, customer loyalty, or brand affinity.

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Trackbacks:

  1. From Mobile experts have good ideas but Marketers would be wise to think beyond the creative | Hello Mobile!:

    [...] mobile marketing tactics. Many high impact ideas are illustrated but I was reminded of this recent post where I talk about conflicting messages from experts, and another mentioning just released research [...]

    Sep 15, 2009 @ 1:13 pm

  2. From What Will Become of M-commerce? | Hello Mobile!:

    [...] mobile commerce application.  It seems though that for purchasing items of greater value — considered purchases – a more thoughtful process is required which means consumers will tend to use a desktop PC [...]

    Oct 28, 2009 @ 2:43 pm

  3. From Are mobile payments the next battleground? | Hello Mobile!:

    [...] cart for purchases of all kinds any time soon, given shopping behavioral differences between impulse and considered purchases.  Yet, as the article points out, all well known online stores, from Amazon to Wal-Mart, are [...]

    Nov 13, 2009 @ 8:15 am

  4. From Expert Opinion on Mobile Ads at Odds with the Facts | Hello Mobile! The Interactive Mediums Blog:

    [...] once before blogged at taking pleasure in reading contradictory views on important goings on in the mobile industry, and much to my delight (or chagrin) it has [...]

    Feb 7, 2010 @ 3:36 pm

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