We’re hiring: Account Manager

September 24th, 2009 by Jeff Judge

Update 10/16/2009: We’ve hired! The position has been filled. Thank you to everyone who submitted there resume.

I’m very excited to announce that we’re looking for an Account Manager to join the Interactive Mediums team. The job description is below, if you are interested or know anyone that is, please apply via http://bit.ly/3Hkj0y.

Account Manager – Chicago, IL

Summary

Looking to hire an integral team member that thrives in a fast paced unstructured environment. Candidate must be capable of operating in multiple roles and enthusiastically perform a diverse range of tasks, duties, and responsibilities. Looking for candidate to grow and evolve within high growth company.

Responsibilities

  • Respond to inbound sales inquiries, perform product demonstrations, follow-up
  • Educate clients and prospects on mobile marketing, define objectives, and recommend solutions
  • Provide first level customer support via phone and email, observe patterns, and recommend solutions
  • Continuously improve the customer experience, identify issues, and implement solutions
  • Assist operations with diverse range of projects and tasks
  • Assist Director of Marketing with marketing actions

Requirements

  • Ability to complete project tasks individually or delegate /coordinate with internal or external creative resources when appropriate
  • Creative problem-solving ability and a consultancy mindset
  • Demonstrated responsibility, follow-through and ability to generate results
  • Strong analytic, strategic, and business reasoning abilities
  • Entrepreneurial, enthusiastic, collaborative professional
  • Excellent written and verbal communication skills
  • A flexible, self-starter possessing an inherent intellectual curiosity
  • Customer evangelist, passionate about providing excellent customer experience
  • Experience in the following a plus (direct marketing, digital marketing, mobile marketing, brand promotions, CRM solutions, software as a service, technology / online products)

Education

  • Bachelor’s degree in marketing or related field required.

Benefits

  • Medical and dental insurance
  • 401(k)
  • Transit pre-tax enrollment
  • Flexible vacation policy
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